About us

After more than ten years in travel dream, Mr. Van Nguyen founded Vietnam Alive Travel, a successful international travel company and Vietnam's leading specialist tour operator.

Vietnam Alive Travel is committed to providing top-quality, personalized service and fully sustainable tourism. Our mission is to provide you with a memorable experience of the real Vietnam and Indochina by avoiding the usual tourist routes in favor of unspoiled landscapes, unusual attractions and the fascination of the daily life of ordinary people. We want you to carry home the images of Vietnam, our remarkable country - exciting, exotic, safe and friendly. We recognize that our success depends on customers’ satisfaction. Our team of dedicated and experienced operation is enforced with enthusiastic and travel-oriented graduates. Therefore, you are given maximum flexibility in planning your travel itinerary. You can combine tours, mini-breaks, and extensions to suit your needs, desires, and budget.

Vietnam Alive Travel takes your financial protection and safety seriously, so we are a fully protected financial International Tour Operator. 

Our International Tour Operator License & Travel License is 79-306/2011/TCDL-GPLLHQT. We also comply with all the financial laws in Vietnam including the financial protection Guarantee which is a legal requirement by the Vietnamese Government to operate our Account number 007 0000 112600 at Vietcombank (VCB). 

Our philosophies:

Up-to-date, unbiased information and advice: The information about Vietnam & Indochina travel that we provide will be as up-to-date, accurate and objective as we can make it. Although we are very proud of our country, we're also honest. If something isn't as good as it should be, we'll tell you - we don't want you to be disappointed. If you want very specific information, we'll try to find it for you.

Close contact and quick response: From the first time you contact Vietnam Alive Travel until your arrival in Vietnam, we'll be on hand every day to provide information or respond to your queries. Our standard practice is to reply within a day. If it's a complicated matter, we'll respond immediately to tell you how long it will take. Throughout your stay in Vietnam, you'll be able to contact our head office in Ho Chi Minh City from early to late, everyday. We'll also provide you with a 24hr mobile phone contact number in case anything unforeseen crops up.

Your local friend - personal travel specialist: Once we've made contact, we'll allocate you a 24hr, seven day personal travel specialist. He or she will work with you to design your itinerary and make the necessary arrangements, keeping you fully informed at all stages. From your arrival in Vietnam to the time you leave, your tour specialist will monitor what is happening and re-check arrangements in advance to ensure that every element in your holiday runs smoothly and effortlessly.

First-rate guides: If you want someone to escort you during some, or all, of your visit, we'll provide you with a high-quality guide. We use only friendly, professional Vietnamese with plenty of experience, choosing them carefully to suit the itinerary and, most importantly, you! We usually use expert local guides because they have an in-depth knowledge of the area, but if you wish, you can have a general guide to accompany you throughout your tour. Whether they are general or specialist, the quality of our guides will be good. Each will be highly responsible, fluent in your language, and skilled in 'interpreting' the heritage and life of Vietnam in an interesting and thought-provoking way. We don't employ 'walking guide books'!

Fair prices with no hidden extras: We apply a standard margin to all our tours. The amount we add is calculated to cover our costs and generate a modest profit. If you require help with, for example, a dinner reservation or arranging a ticket for an event at the Opera House, we won't add anything extra to the price quoted by the restaurant or box office. If you ask us to make hotel or flight bookings only, the prices we quote will always be competitive and fully inclusive of all taxes and service - no hidden 'extras', if any, we will let you know. If your tour includes the visit to workshops or commercial outlets, there will be no obligation or pressure for you to buy anything - we don't make deals to receive commission.

Vietnam Alive Travel Head Office:

Contact in Hanoi Capital, Vietnam:

Contact in Hoian, Vietnam:

Contact in Phnom Penh, Cambodia:

Our Partners and Clients: