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Vietnam’s Travel Tips

It is a little known fact that Vietnam can cater to a large variety of clients - not just those looking to 'rough it on the last frontier'. From it's natural assets; pristine sandy beaches, the wonder of limestone islands in Halong Bay, the mountainous north, to its historical marvels; Cham ruins from the 14th Century in My Son, the ancient tombs of Hue; bustling cities with an energy driven by a new economy, quiet country villages reliant on rice agriculture as they have been for centuries, ornate Confucian temples, high-rises side by side with splendid French colonial architecture; Vietnam is a country of contrasts. And contrast means a greater variety of travel experiences that satisfy a great number of client markets.

It is also largely assumed that infrastructure within Vietnam is poor. Whilst we won't deny that Vietnam is a third world country, one should not be led to believe that this means third world service! An enormous amount of investment in Vietnam has led to the development of top class hotels, of training schools, of new restaurants, of upgrading and renovating.

And on the subject of service, remember most importantly that Vietnam is Asia - where service is delivered with pride. The Vietnamese people have strong beliefs and values. They are a pragmatic people, with a philosophy to move forward, not to dwell on the past, and a determination to improve the lives of their children. Most of all they are warm and welcoming, and proud to show you their homeland. The travel industry in several of our Asian destinations is however still in its infancy. Whilst the freshness and novelty of tourism in these regions is in part the appeal to many visitors, others might see it differently. It’s important to recognize that the level of service and standards in some areas, whilst improving, are not yet comparable to more mature travel destinations. In Asia’s new frontiers there is always the possibility that circumstances beyond our control may necessitate some changes to your travel program. Your patience and tolerance in such an event will make your holiday a truly rewarding experience. Vantours highly recommend that if you have any questions or concerns about conditions in any destination country that you contact the Foreign Affairs Department in your home country, which should also be able to provide you with passport and visa information. Please ensure that you are aware of health and entry/exit requirements that may apply to places you are visiting and check with the World Health Organization at www.who.int you are responsible for meeting any health requirements.

What to Expect when you travel to Vietnam & Indochina: Expect a new travel experience to Vietnam & Indochina. Expect to see a picture perfect landscape of rice paddies and water buffaloes. Expect bustling cities and busy streets of bicycles and motorcycles, which are a challenge to cross. Expect to be popular with the locals, to be stopped in the street for an unexpected conversation. Expect lazy afternoons at a beach where fresh crab is on the menu. Expect newly built international hotel properties in the major centres, and renovated 4-star properties in the provinces. Expect the occasional mishap - a delayed flight or a short power outage. Expect stunning mountain passes and endless photo opportunities. Expect to take caution with your valuables. Expect to find unexpected bargains! Expect crowded airports. Expect your guide to take care of that for you. Expect to sample a new and unique cuisine. Expect a hamburger from the hotel buffet when you crave it. Expect the noise, expect the heat. Expect to learn about daily rituals and traditions performed for hundreds of years, to hear legends, to smell exotic spices in a local market. Expect to eat French loaves. Expect to marvel at ancient towers that remain standing after 500 years, through wars and countless monsoon storms. Expect exciting new art. Expect welcoming smiles… Expect things to be different from what they are at home - as is so often said, "Isn't that why you came in the first place?" 

Responsibility:
Information herein was correct at the time of preparation, however the rapid development of tourism in Vietnam has the potential to make some of the information in this guide irrelevant. This information is intended as a guide only and Vantours is not responsible for any inaccuracies. Please contact us with your comments if you find during the course of your travels that the information in this guide is incorrect or out of date.

Hotels & Restaurants:
as a large amount of foreign investment into Vietnam has been channeled into Hanoi and Ho Chi Minh City (Former Saigon), an excellent choice of hotel properties and restaurants exist in both these cities, particularly in the deluxe hotel market. Many new properties are also under development. Outside these cities, there have recently been new resorts, hotels built, however these properties have little competition and are priced accordingly. Generally speaking, the same is true of restaurants, with the greatest variety of both Asian and western style restaurants in the two main city centres, and more often local restaurants utilized in the provincial regions. At a minimum, continental breakfast is included in our programs, and we recommend one other meal daily be included in tour itineraries or breakfast only for more independent clients.

Holidays: The most popular Holiday of Vietnamese is Tet or the Vietnamese Lunar New Year, which is linked to the cycle of the moon, however is usually in late January or early February. At this time, many friends and relatives living overseas, cities return home and seats on planes and trains can be at a premium. At the commencement of the New Lunar Year, local offices and shops are closed for up to 5 days whilst the Vietnamese celebrate at their homes, or at those of their friends and families, and the unprepared traveler may find himself wondering what to do with his time! Even the usual sights of interest such as museums and temples may close for several days. So, if you plan to travel to Vietnam this time, you should book the services early and please contact us for more information. Other Holidays, whilst there is a Christian presence in Vietnam, most of the 85 million population is Buddhist, and Christmas Day and Easter are not public holidays, but young people celebrate, thus this can be a good time to visit. Public Holidays are celebrated as follows, however most shops and sights operate fairly normally during this time and these should not be a deterrent to visiting.

  • Working New Year: 01 January (1 day)
  • Hung King’s Anniversary: 10th day of the 3rd lunar month (1 day)
  • Libration Day: 30 April (1 day)
  • Labor Day: 01 May (1 day)
  • National Day: 02 September (1 day)

Visa Requirements & Departure Taxes: Most of visitors to Vietnam from the west need Visa, you can get Vietnam’s Visa from your home country or we can make visa on arrival for you. Contact us for more information. Departure tax out of Vietnam is USD 14. You can find Vietnam Embassy or Consulate in your country or your country's Embassy or Consulate in Vietnam by just simple click here. www.vn.embassyinformation.com 

Insurance:
You must be comprehensively insured as a condition of traveling with Vantours. Insurance should include unlimited coverage for personal accident and medical expenses. Vantours will not be responsible for any illegal action of the tourist, any loss, damages, and thief of personal belongings or for personal injury or illness that may happen with tourists. Incase of a passenger falling sick or being hospitalized, Vantours will provide all necessary assistance to the tourists. The tourists will bear his or her own medical expenses and any other incidental expenses. 

Money:
The official unit of currency in Vietnam is the dong. Approximate exchange rates at the time are:

  • 1USD equals 20,500 dong
  • 1AUD equals 20,000 dong
  • 1CAD equals 20,000 dong
  • 1NZD equals 15,500 dong
  • 1GBP equals 32,000 dong.

You are able to bring your home currency in cash or travelers cheques (AUD, GBP, CAD or USD). You can pay for goods and services in US dollars or dong. Most hotels change travelers cheques (with a 1% to 3% commission) and cash at reasonable rates. Credit cards (Visa or MasterCard are the most commonly accepted) can be used in a number shops and restaurants in Ho Chi Minh City, Hue, Hoi An and Hanoi; however they are not widely accepted outside these cities. Cash advances can be obtained using these cards at the major banks and ATM’s in Ho Chi Minh City, Hanoi, Danang, Hoi An and Hue. Please note if traveling to remote areas of Vietnam it is advisable to carry dong or USD cash. To be exact, please check: www.xe.com 

Climate:
Weather is very often one of the determining factors when we choose to travel. Vietnam is a diverse country, spanning several climatic zones. With a mountainous border along much of its western and northern frontiers, and a long, unprotected coastline, the weather can vary enormously from regions to region. As a result, at any time there is always somewhere in Vietnam where the weather is perfect. The main seasons to consider are the southern wet/dry, and the northern winter/summer. From May to October, the south (Ho Chi Minh City) weathers a wet season comprising daily, heavy - but short-lived and predictable - afternoon rain showers, which break up the otherwise hot and humid days. Temperatures are on average in the low 30s. From November to April, the dry season is sunny and humid, and sunscreen and hats are highly recommended. Weather patterns in central Vietnam (Nha Trang, Dalat, Danang, and Hue) can vary tremendously due to the nearby Truong Son mountain range. Nha Trang's short rainy season lasts from November to December, while Danang may see some typhoon activity from mid October to mid December. Dalat is cooler than the coastal regions from November through March, and Hue often has drizzling rain from December through February. The north of Vietnam (Hanoi) has a very distinct summer, running from May to October, and is subject to occasional monsoons at this time. A cool winter with temperatures in the low -teens occurs from December through March. February and March can be damp and subject to drizzling rain (known as 'rain dust'). Average Daily Min/Max Temperatures in degrees Celsius. 

 
Saigon
Danang
Hanoi
Jan
21/32
17/25
12/30
Feb
22/32
18/26
13/21
Mar
23/33
20/28
20/28
Apr
25/35
23/30
25/32
May
25/35
25/35
28/33
Jun
24/33
29/36
28/33
Jul
24/33
29/36
22/32
Aug
24/33
25/34
28/33
Sep
24/33
23/30
25/31
Oct
23/32
23/28
23/28
Nov
23/32
21/28
18/27
Dec
22/32
20/27
15/21

Please check www.weather.com to be more informed. 

Baggage & Clothing
: Standard sized bags (preferably soft bags), backpacks or soft cases only are permitted on our journeys. Your baggage should be clearly labeled and kept to a reasonable minimum. Luggage limits on airlines are strictly enforced and space on vehicles and trains is limited. Any flights booked through Vantours (domestic and international) have a luggage limit of 20 kilograms per person. You may be required to carry your own luggage at times where porters are not available – you should be capable of carrying your own bags on and off trains, and up and down stairs. If you are doing lots of shopping during your travels, it may be necessary for you to forward any excess to the city where your tour concludes, or ship purchases directly home. Keeping the amount of luggage you carry in check will ensure your safety and comfort, and the safety and comfort of your fellow travelers. Porterage is not included in the cost of your journey. Please ensure you pay porters around $1USD per person for carrying your luggage. Should you wish to avoid such payments, please carry and take responsibility for your luggage. Comfortable casual clothes made of cotton are best in tropical and semi tropical climates – packing one set of smart casual clothes is advisable. Laundry services are available throughout the country, although hotel laundry costs can be expensive. We suggest you include:
Flat walking shoes and sandals
Hat & sunglasses
Bathers
Money belt
Raincoat or umbrella
Basic first aid kit (see below)
Alarm clock
Small torch
Swiss Army pocketknife
Power adapter
Women’s sanitary products
Slide or any specialized film if used (print film is widely available in Cambodia)
Ear plugs
Please note that airlines insist all sharp items (knives, scissors, nail clippers etc.) are packed in your ‘check-in’ luggage! 

Electricity
: The electric current in Vietnam operates mostly on 220 volts but occasionally you will find 110 volt sockets. Electric plug types vary throughout the country, however the two-rounded pin standard Asian plug is usable in most parts of the country.

Health &
Fitness: Travelers to Vietnam should take precautions as they would elsewhere in Asia. Western medical facilities are available in the major cities. In remote areas of Vietnam, medical facilities are basic. Some of the diseases known to exist in Vietnam include hepatitis A and B, typhoid, tuberculosis, Japanese encephalitis, diphtheria, tetanus, polio, rabies and HIV/AIDS. We recommend you take adequate preventative measures to minimize your risk of exposure to these health risks. We are a travel company and we are not qualified to provide detailed medical information appropriate to your individual needs. We recommend you consult with your local doctor or a specialist travel medical centre for up to date health information on vaccinations and medicine for your trip at least one month prior to departure.
We suggest you bring a simple medical kit. Your doctor should advise you what to include, but as a minimum we suggest you bring:
Aspirin or paracetamol (for pain or fever)
Antihistamines (for allergies and itches)
Cold and flu tablets
Something to stop diarrhoea
Something appropriate for nausea and vomiting
Rehydration mixture (to prevent dehydration)
Insect repellant
Antiseptic and bandages
Sunscreen and lip balm
Antibiotics (discuss with your doctor)

Swimming
: Swimming at the many beaches and bays in Vietnam is usually safe. On occasion jellyfish can be found in the waters around Vietnam, the most likely time of year they are present is during the months of June through to August in the north, and during the months of August and September in the south. Swimming can still be enjoyed during these months, however please be aware and exercise some caution.

Food/ Water: Vietnamese cuisine is diverse and tasty and one of the many highlights of a visit to the country. Most food presented is well cooked, however some optional dishes may be served cold. Travelers should note that raw, cold food presents a higher risk of stomach upset than well cooked food. Breakfast is included each day on our tours and is usually a mix of buffet and continental style. Lunch should cost around $US10 and dinner approximately $US20-40, depending on the restaurant. Drinking local tap water is not recommended, even in hotels. Bottled water is readily available throughout Vietnam.

Tipping Policy: If you are happy with the services provided by your local guides, drivers…a tip is appropriate. While it may not be customary to you, tipping inspires great service, and is an entrenched feature of the tourism industry across Indochina. As a general guide on a group over 10 persons, please allow USD 5 per day per traveler for your local guide, and half of the amount is for your driver. If you do private tour, please allow USD 10 per day per traveler for your local guide and USD 5 per day per traveler is for your driver. Of course you are free to tip more or less as you see fit, depending on your perception of service quality and the length of your trip. Should you be dissatisfied with the services provided by your local guide, driver, please let us know. Besides, a little tip to the one you use their services like: boat riders, elephant riders is also recommended. If you're in a hotel for a few days or more, a tip for your chambermaid or anyone else who has been helpful would be appreciated. Tipping to the staff of a restaurant who serves you is also recommended. It’s also polite to make a small donation when you visit pagodas or local houses, even a small amount will be appreciated.

Safety & Security: Vietnam is generally a safe country, however petty street crime is on the rise as tourist numbers increase. In Ho Chi Minh City we recommend that as little jewellery as possible is worn and that when on the street your spending money is kept close to your body in a secure place. We further recommended that you take taxis rather than cyclos at night. Taxis are metered and inexpensive. Carry a hotel card so that you can show your taxi driver where you want to go. You should leave valuables in hotel safety deposit boxes at all times and carry photocopies of your passport, credit card numbers, and airline tickets, and keep a record of your encashed traveler’s cheques. These papers should be kept in a safe place separate from the originals.

Post & Communication: International mail generally takes 10 to 14 days to reach its destination and prices are generally equivalent to western postal charges. Reverse charge (collect) calls are not possible from Vietnam. International phone and fax charges are expensive and vary between $US1.50 (at some post offices) and $US6 per minute (at some hotels). Email services are inexpensive and available in major tourist areas. And you can call from Internet Café.

Transport: On the road we generally use late model Toyota Coaster or Hyundai air-conditioned buses with either 25-40 seats - depending on the size of the group. These vehicles are designed with excellent viewing windows and a high roof. Modern sedan cars and minibuses are used for transporting smaller numbers of people. Some tours include domestic flights. Vietnam Airlines operates a modern fleet, however schedules frequently change and this can result in alterations to your tour program. Some tours also involve an overnight 15 hour rail trip between Hanoi and Hue (or Hue and Hanoi) or an overnight train trip between Hanoi and Sapa (or Sapa and Hanoi). Accommodation is in shared, four berth, first class sleeper cabins which are sometimes fan-cooled and sometimes air-conditioned. Sheets and blankets are provided but on the odd occasion are not particularly clean or warm. You may wish to bring a sleeping sheet or purchase one in Saigon or Hanoi for an overnight train journey. Toilets on the train are generally Asian squat style although many also do have a western style toilet.

Local Time: Vietnam is:
7hrs ahead of GMT
3hrs behind Australian Eastern Standard Time
5hrs behind New Zealand
12hrs ahead of Canada Eastern Time
15hrs ahead of Canada Pacific Time
12hrs ahead of US Eastern Time.
15 hrs ahead of US Pacific Time.

Shopping: Vietnam is fast becoming known as a “shopper’s paradise”. Ceramics, lacquer ware, bamboo, silk and embroidery are just some of the many good buys. Many travelers also have clothes tailored due to the low prices - standards vary. A few guidelines to follow when shopping:
Except in department stores, bargaining is the norm. To get the best price you will have to haggle hard.
Export of certain antiques is not permitted. Make sure you are aware of relevant regulations before purchasing. Fake reproductions are common. Make sure you know what you are buying, especially in the case of antiques. Massage Services: Many countries in Asia are deservedly renowned for their massage techniques and the quality and value for money of these services. Unfortunately, many massage parlors including some in otherwise 'reputable' hotels are also linked to the paid sex industry. We advise you to check carefully before using massage services in Southeast Asia. Language The Vietnamese language is derived from Latin characters with a range of tones. English is widely spoken throughout the country, especially in tourist areas. To help you get the most out of your contact with Vietnamese, try learning how to say these key phrases:
 

Vietnamese (not quite, but similar) English
sin chow Hello (or hi)
kwhere khom How are you?
toy kwhere, come ern I’m fine, thank you
come ern Thank you
ten la zee What is your name?
ten toy la... My name is …
Bao new How much?
Muk kwar Its too expensive!
Kom No
Ya(south), vang (north) Yes
Sin loy Excuse me / I’m sorry
Tum bee-et Good bye!
Chook may mun Good luck!
 
             
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